All Tinga Tinga artworks sold on this website are made by our artists in Tanzania.
All Tinga Tinga artworks on this website are handmade and each Tinga Tinga painting bought will endeavor to have a rubber stamp at the back of the canvas indicating the “Tinga Tinga Original” emblem, and if required, the painters’ signature will be embedded at the back of the canvas as well.
People who buy a ‘Tinga Tinga’ painting for nominal prices are susceptible of being conned by unscrupulous third parties acting on behalf of real Tinga Tinga painters. The use of low-quality diluted paints or substandard work is common.
When you purchase a Tinga Tinga painting on our website, you are ensured that the painting has undergone a conscientious effort in being executed to the best degree possible.
In addition to that, we offer you a 'Happy Walls Assurance policy' meaning we insure your painting for a period of six months subsequent to your purchase. More information about that can be found here.
All orders are processed within 24 business hours.
Upon confirmation of the order, the exact specifications of your order is matched with the current availability of the painting in our stock. If it is already available, the product is carefully packaged in a cylindrical tube and immediately shipped to your location with our courier.
If the painting is available, but in a different size, we inform you of the next best available size for the price you have paid. If you prefer the size, we ship it immediately to you with our courier.
Otherwise, the individual painting is commissioned with the individual painter immediately, which would take 72 business hours to be ready.
Depending on the size ordered, the painting is either rolled into a sheet of plastic or carefully packaged into a cardboard cylindrical tube and then shipped to your location.
We have chosen EMS / DHL Express as our preferred shipping partners for all Tinga Tinga paintings being shipped out of Tanzania. In this endeavor, you are guaranteed to receive your product with a high degree of certainty. We will also provide a tracking number for each order which will be sent directly to your email address.
However, we do recognize that unforeseeable events may happen from time to time. If this were to happen, a full refund will immediately be offered, no questions asked, after conducting a subsequent enquiry with the respective courier.
We accept Visa, Mastercard, American Express and Paypal.
All credit card transactions are done via a secure PCI DSS Level 1 Certified gateway.
Security and safety are primary concerns for merchants and customers alike. Shoppers trust that merchants are keeping their information private and that their data is secure when they provide their details upon making a purchase. PCI DSS compliance is a security standard that holds this trust in the highest regard. Payment processors with PCI DSS certification ensure that all personal transaction data is stored and transmitted using multiple layers of security when encrypting, managing, and storing information.
We ship everywhere on planet Earth and shipping is FREE. We also provide a tracking number.
However, we reserve the right to evaluate the country that the Tinga Tinga painting will potentially be shipped to. If it is a high risk country with a high chance of the product being lost during transit, the order will be cancelled and a full refund will immediately be made to you, no questions asked.
Art and painting represents a work of intellectual copyright owned by the individual Tinga Tinga artist. We can arrange license arrangements where necessary to those individuals enthusiastic about the idea of selling original African art in their domiciled location.